Shipping and Delivery Policy
Thank you for choosing our products! We are committed to providing a smooth and fast shipping experience within Saudi Arabia and the Gulf Cooperation Council (GCC) countries. Please read our shipping and delivery policy for full details:
1. Shipping Areas:
- We offer shipping within Saudi Arabia.
- Shipping is also available to GCC countries (United Arab Emirates, Kuwait, Oman, Qatar, and Bahrain).
2. Processing Time:
- Orders are processed within 1-2 business days from the date of order confirmation and payment.
- Orders placed after 3:00 PM will be processed on the next business day.
3. Delivery Time:
- Within Saudi Arabia:
- Major cities (e.g., Riyadh, Jeddah, Dammam): 1-3 business days.
- Other areas: 3-5 business days.
- GCC Countries:
- Delivery takes 3-7 business days.
4. Shipping Fees:
- Within Saudi Arabia:
- Free shipping for orders over [100] SAR.
- A flat shipping fee of [27] applies to orders below this amount.
- GCC Countries:
- Shipping fees depend on the order weight and delivery address and will be calculated at checkout.
5. Order Tracking:
- Once your order has been shipped, you will receive an email or SMS with a tracking number and a link to track your order.
6. Delays Policy:
- In the event of any unexpected delays, we will notify you immediately and work to resolve the issue as quickly as possible.
- We are not responsible for delays caused by customs or external factors in GCC countries.
7. Terms and Conditions:
- Please ensure your shipping address is accurate and complete to avoid delays.
- If delivery fails due to incorrect information, additional fees may apply for re-shipping.
- All orders are subject to product availability.
8. Contact Us:
If you have any questions about shipping and delivery, please feel free to contact us via:
- Email: [Insert your store’s email address].
- Phone: [Insert your phone number].
Thank You for Shopping with Us!
We strive to provide the best shipping service to ensure your satisfaction.
